Terms & Conditions

Returns Policy

If all the items are returned to us within 7 days in perfect condition with all labels and tags attached we will refund you via the original method of payment. Please send via recorded delivery and retain proof of postage. We aim to process all refunds within 1-2 working days of receiving the item but at busy periods this may take slightly longer. All successfully returned items will be credited to the account used to originally purchase the items, less any delivery,  taxes or import duties incurred.

If your item is faulty (i.e. received damaged or manufacturing fault), we can offer alternatives such as repair or exchanges. For more information, please contact us at sales@theoriginalpartybagcompany.co.uk We cannot accept Returns for Balloons that have been Inflated as these can easily have been over inflated and burst or incorrectly inflated – both of which we have no control over.

The Original Party Bag Company will not accept return items that have been damaged through misuse, neglect, accident or intent howsoever caused.
Distance Selling Regulations give you the right to cancel your order and receive a full refund. The exception is goods that cannot be returned for hygiene reasons. Please contact us as soon as possible after placing the order. If your order has already been dispatched please follow the instructions for a refund.
Your statutory rights are not affected by our returns policy.


  • The return package is your responsibility until it reaches us, therefore we recommend that you send the package by recorded delivery that insures you for the value of the goods. Please keep a record of proof of postage with tracking number if available.
  • The cost of returning the item is your responsibility. We will only reimburse the postal charges of returning an item or refund the original delivery charge unless the item is faulty or has been sent in error.
  • Please ensure you include the original invoice with your parcel.
  • Please ensure all items are returned in perfect condition in their original and undamaged packaging with all labels and tags attached.


Safety is of upmost importance and therefore we only supply ‘toys’ which carry the CE mark and comply with European Safety Regulations. Many items such as stationery, jewellery, hair and fashion accessories are not classified as ‘toys’ and do not carry the CE mark. However, as some of these items may prove harmful to children under the age of 36 months, we only advise sale of items for children over this age.
The Original Party Bag Company does not accept liability for any injury, damage or loss that may occur due to our products having been given to anyone for whom they were unsuitable, as detailed above.

Accuracy of Content 
We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been fairly described. Any weights, dimensions and capacities given about the goods are approximate only.

Whilst every effort is made to update the information contained on www.theoriginalpartybagcompany.co.uk, neither the website owner or any third party or data or content provider make any representations or warranties, whether express or implied in law, as to the sequence, accuracy, completeness or reliability of information, opinions, data and/or content contained on the website. Every effort is made to ensure that the prices shown on the website are accurate at the time you place your order. However, if an error is found, we reserve the right to suspend your order and contact you to ask whether you wish to continue with the order at the correct price. We will not be obliged to supply the goods at the incorrect price. We reserve the right to amend errors or to update product information at any time without prior notice.

The website owner reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. If you find an error or omission at this site, please let us know.

The trademarks, names and logos displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without prior permission of the website owner.
External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made to their content. Use or reliance on any external links and their content is at your own risk.

The website owner is not responsible for any material submitted to the public areas by you (which may include hosted pages, chat rooms, blogs or any other public area found on the website). Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by the website owner.

The Original Party Bag Company does not promise that the functional aspects of the site or the content will be error free or that this site or the server that makes it available are free of viruses or other harmful components. We always recommend that all users of the internet ensure they have up to date virus checking software installed.

By visiting www.theoriginalpartybagcompany.co.uk you are agreeing to the above Terms and Conditions and to the practices described in the Privacy Policy.

Whilst The Original Party Bag Company makes every effort to keep the information on this website accurate, the website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website. The website owner does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than Great Britain). You assume full responsibility for using the information on the website and agree that neither The Original Party Bag Company, its directors nor any of its employees are responsible or liable for any claim, loss or damage resulting from its use.