Subject to availability, The Original Party Bag Company aims to ship all goods ordered by the customer within three working days of receipt of payment. If, for any reason, we are unable to ship your order within this time we will contact you to make you aware and offer you alternative goods, amendment to your order or cancellation.
Our standard tracked delivery charge for mainland England, Scotland and Wales is £4.95.
Overnight Express tracked delivery in the UK when ordered before 1pm £8.95
Express 2 Working Day Delivery is available for £5.95 on orders placed before 1pm.Saturday delivery is available at £16.95 when placing an order before 1pm on Friday.
FREE UK Delivery is available on all over £70.00 - Free Delivery is sent on a Standard Delivery.
European standard tracked delivery anywhere Europe £19.95 - based on up to 5kg. Anything over will incur additional charges.
Worldwide standard tracked delivery £29.95* - based on up to 5kg/ Volumetric Weight. Anything over will incur additional charges.
*Duty payments and customs
Products delivered to some destinations, mainly outside the EU, may be subject to taxes, fees, levies or other charges, which are imposed by local legislation. The recipient of the products is responsible for all customs formalities for their export and import, and will be required to pay any additional charges, including import duty, formal customs entry, taxes, levies and other charges. The recipient of the goods, not the person who's ordered them, will receive a separate request for payment of these charges.
If you're ordering products to be delivered to someone else, please make sure they're aware they'll be responsible for these additional charges. Unfortunately we have no control over these charges and cannot predict what they may be, so we're unable to offer any assistance on these processes. We'd advise that you check the import charges applicable in any country before ordering products to be delivered there.
For standard delivery, please allow 3-5 working days. Orders are sent by courier and tracking details are available.
Express delivery is available when placing your order by 12pm. Your parcel will be sent overnight so that you will receive it the next working day by 6pm.
Worldwide deliveries will be subject to standard postal delivery times and can range from 3 to 11 days.
All delivery dates that we give are only for your guidance. We will not be responsible if your order is delivered late. If there is no one to accept delivery, information enabling you to complete the delivery will be left. Despatch of goods constitutes fulfilment of contract.
DAMAGE IN TRANSIT
All orders are thoroughly checked at point of packing and dispatch ensure that all are in perfect condition when they leave us.
But, in the unlikely event that your order is damaged or are not as those requested, please email us within 48 hours with details and return the order to us in their original packaging. We will then give you an immediate exchange or a refund.